Challenge
Without direct payment integration, The Giving Movement had to direct customers to a third-party website to complete their transactions. This step created unnecessary friction in the checkout process and negatively impacted the customer experience.
Solution
When Stripe announced its launch in the UAE in April 2021, signaling its first expansion into the Middle East, The Giving Movement immediately signed up. It integrated with Stripe directly, implementing Stripe Checkout to accept online payments, Radar to detect and block fraud, and Sigma to track payments data.
Results
By partnering with Stripe, The Giving Movement improved its checkout conversion rate by 25% by offering an embedded and streamlined checkout experience. It also improved cash flow by providing three-day payouts and has managed to keep fraud levels low with Radar, which will be especially valuable as the company scales to regions where fraud levels are higher.
As The Giving Movement continues to expand globally, specifically to regions like the Gulf Cooperation Council and the US, the company can easily accept payments with a single integration.
More than 60% of our sales are going into Saudi Arabia and the rest of the Gulf Cooperation Council, and the US has now become a strong market for us. Stripe has no issue taking payments from any of these regions, so our expansion into them was seamless.
