Challenge
Based in Georgia (USA), DoorHub sells commercial door hardware to contractors, maintenance engineers, and locksmiths, and has long used technology to set itself apart in the market.
Building on its technology-forward approach, it saw the opportunity to transform how customers interact with the millions of products available for purchase via DoorHub’s website. The company wanted to enable easy online navigation, selection, and purchase of the right SKUs in a PCI-compliant manner, without assuming the liability associated with processing payments. Out-of-the-box and customizable ecommerce solutions couldn’t accommodate the size and complexity of the product catalogs that DoorHub represents. Instead, the company needed a development partner capable of creating a custom ecommerce platform with a world-class user experience.
Solution
DoorHub found its partner in Black Airplane, an Atlanta-based product design and development company and Stripe partner. To help DoorHub realize its vision, Black Airplane needed to normalize and organize data from the industry’s largest distributor, and present millions of SKUs and thousands of hardware variations in an intuitive way. It also needed to integrate a fast and reliable PCI-compliant payment solution with the platform architecture.
Calling upon its more than five years of experience working with Stripe, Black Airplane integrated DoorHub’s custom ecommerce platform with Stripe’s payment processing platform. Using Stripe’s Payments API, PHP SDK, and Stripe Elements made it easy to implement a high-end shopping and checkout experience.
Results
Transforming the ecommerce experience
Simple integration with Stripe allowed Black Airplane and DoorHub resources to focus on other critical pieces of the customer experience. Stripe eliminated heavy development lifts and enabled a digestible front-end catalog and streamlined shopping experience. While Stripe manages data security related to payment processing, the two companies can optimize the workflows that transform how customers select and purchase door hardware from 1.1 million customizable SKUs.
Simplifying payment processing and PCI compliance
Stripe handles PCI compliance, eliminating the need for a customer’s credit card number to touch the ecommerce server. By tokenizing the response and returning it to the ecommerce server, Stripe lightens Black Airplane's development load and insulates DoorHub from concerns about liability and exposure. Specifically, Black Airplane saved more than four months of developer time and over $100,000 associated with addressing PCI compliance, and now DoorHub enjoys a worry-free approach to ecommerce and financial transactions.
Black Airplane made the development process simple, and the Stripe integration was easier than any project to date. I don’t lose a minute of sleep about our checkout process enabled by Stripe, a tier-one payments provider.
About Partner
Founded in 2017, Black Airplane is an award-winning custom software development firm that builds apps and websites. With clients ranging from startups to Fortune 100, it has quickly established itself as one of the Southeast’s premiere development shops.
The developer experience with Stripe is second to none, making it exciting to be part of this project on the forefront of revolutionizing an industry.
